STATUTORY DISCLOSURES & INDIAN IT RULES 2021
Grievance Redressal Officer & Legal Contact
Designated official contact per Information Technology Rules, 2021 and DPDP Act 2023
In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, the contact details of our designated Grievance Redressal Officer and Corporate Office are provided below:
Officer Name:
Dr. Arpit Sharma (Head of Clinical Compliance)
Designation:
Data Protection & Grievance Redressal Officer
Email Address:
grievance@ditechart.local
Customer Support:
support@ditechart.local
WhatsApp Official Desk:
+91 99999 99999 (Meta Verified)
Operating Hours:
Monday to Saturday (09:30 AM to 06:30 PM IST)
Grievance Response Timeline
Per statutory mandate, all data rights requests, billing inquiries, and consumer complaints will be acknowledged within 24 hours of receipt and resolved within a maximum period of 15 business days.